Sale terms

Shipping 
We currently offer shipping only to Norway and Svalbard, with delivery times of 2-3 weeks. International shipping coming soon!

Sale terms: 
This purchase is governed by the following standard terms and conditions for consumer purchases of goods over the Internet. Consumer purchases over the Internet are primarily regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Control Act, the Right of Withdrawal Act, and the E-Commerce Act, which provide the consumer with non-waivable rights. These laws are available at www.lovdata.no. The terms of this agreement should not be understood as a limitation of statutory rights, but rather outline the key rights and obligations of the parties involved in the transaction. The terms and conditions are prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms and conditions, see the Consumer Authority’s guide here. 
https://www.forbrukertilsynet.no/lov-og-rett/veiledninger-og-retningslinjer/veiledning-standard-salgsbetingelser-forbrukerkjop-varer-internett

Payment

The seller, Winnem Photo, may request payment for the item from the moment it is ordered in the Winnem Photo online store. Accepted payment methods are Visa, Mastercard, MobilePay, PayPal and Vipps.

Defects in the item – buyer's rights and complaint deadline

If the item from Winnem Photo is damaged during transport, the customer should promptly notify us at post@winnemphoto.com and contact us at +47 952 22 135. The customer is entitled to a full right to file a complaint and may request a replacement item, with a delivery time of two to three weeks. The complaint must be submitted within two months of receiving and inspecting the item for any damages, defects, or faults.
The customer is entitled to a full complaint right for up to two years from the date of receipt if the item’s quality does not meet expectations

Agreement

The agreement consists of these terms and conditions of sale, the information provided in the ordering system, and any specially agreed terms. In the event of any conflict between the information, the terms specifically agreed upon by the parties shall take precedence, provided they do not contradict mandatory legal provisions. The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and consumers. 

Seller 
The seller is Winnemphoto. Email: post@winnemphoto.com. Phone: 95222135. Located 8013 BODØ.Organisation number: 933361586 and is hereinafter referred to as the seller. The buyer is the consumer who places the order, and is hereinafter referred to as the buyer. 

Delivery 
Delivery has occurred when the buyer, or their representative, has taken possession of the item. If the delivery time is not specified in the ordering system, the seller must deliver the item to the buyer without undue delay and no later than 30 days after the customer’s order. The item shall be delivered to the buyer unless otherwise specifically agreed upon by the parties. 

Risk 
The risk of the item transfers to the buyer when they, or their representative, have received the goods in accordance with Delivery. 

Right of Withdrawal 
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the item in accordance with the Right of Withdrawal Act. The buyer must notify the seller of the exercise of the right of withdrawal within 14 days from the start of the withdrawal period. All calendar days are included in the period. If the period ends on a Saturday, public holiday, or other official holiday, the deadline is extended to the next working day. The withdrawal period is considered met if the notice is sent before the expiration of the period. The buyer bears the burden of proof that the right of withdrawal has been exercised, and the notice should therefore be given in writing (withdrawal form, email, or letter).